🧠 Who We Are

Cloud9 is building the world’s first AI-native hospitality organization.
We sit at the intersection of real estate and hospitality, transforming luxury apartments into seamless guest experiences powered by automation, intelligence, and world-class service.

Our core belief: A-players + AI can outperform 3x average operators.
We’re not here to scale headcount. We’re here to scale output, precision, and impact.

🧩 Our Model – How We Win

  1. Hospitality Excellence – Deliver >4.8 guest reviews across every property.

  2. AI-Native Operations – Embed automation and intelligence into every workflow.

  3. Owner Partnerships – Drive unit economics that make building owners loyal for life.

  4. Driver Culture – No passengers. Only Drivers who own outcomes and raise standards

🧭 Our Values – The C.L.O.U.D.9 OS

 

  • C – Customer Obsession: If they’re not raving, we missed it.

  • L – Leadership Through Ownership: Drivers only. No passengers.

  • O – Operational Excellence: How we do one thing is how we do everything.

  • U – Urgency With Intelligence: Fast + smart beats slow + perfect.

  • D – Do the Right Thing: Integrity when no one’s watching.

  • 9 – The 9x Mindset: We build for 9x, not 10%.

🚀 Why Join Us?

At Cloud9, you won’t just “do a job.”
You’ll:

  • Operate in a Driver-only culture where every role is outcome-owned.

  • Use AI as your leverage, multiplying what you can achieve daily.

  • Build with a team that is small, elite, and relentless in raising the bar.

  • Create a legacy—our work defines the future of residential hospitality.

We’re not maintaining. We’re scaling.
If you thrive under pressure, act with urgency, and want to make a dent in an industry, you belong here.